All orders are shipped via DHL 4 day ground. Once your order has
been processed a DHL tracking number will be emailed to you.
*Exchange Warranty*
Within 30 days from the time you purchase any of our
products, we will replace free of charge, including freight,
any part which is deemed defective. Your replacement
parts or product will be shipped to you by DHL Ground. Any
additional shipping charges will be the responsibility of the
customer. You must, in all cases, provide a copy of your receipt
showing the date of purchase, model number and price. The
above warranties are void if: (a) the product is subject to abuse,
or neglect; (b) the product is used under other than normal use
and maintenance conditions; (c) the product is modified
or altered; (d) damages are caused by adverse weather
conditions such as wind, rain, snow or ice or other forces of
nature; (e) damages are caused by accident or deliberate
damage of the product; (f) damages are caused by improper
anchoring of the product; or (g) the product is repaired by
someone other than Backyard Drive-In or an authorized
Backyard Drive-In™ dealer. The sole obligation of Backyard
Drive-In™ under this warranty for defective parts is the repair
or replacement by Backyard Drive-In™ or its authorized dealer
of such defective parts after its own review and examination.
