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Q: How long does the Backyard-Drive-in™ take to set-up?
A: The average set-up time runs between 7-12 minutes.
Q: What is the frame of the the Backyard-Drive-in™ made of?
A: Commercial grade aluminum
Q: Is the screen made of a special material?
A: Yes, the screen of the Backyard Drive-in™ utilizes a durable vinyl-coated polyester which is treated for water and flame resistance, as well as UV protection.
Q: Is the screen washable?
A: Yes, by using a mild detergent and a soft brush, you can rinse down your screen with a garden hose. That being said, please ensure that the screen is completely dry before you fold and store it.
Q: Can the Backyard-Drive-in™ handle wind and rain?
A: Yes, by following the recommended setup, the Backyard-Drive-in™ has been designed to withstand all average weather conditions and winds up to 24 km per hour. Please be reminded that the Backyard Drive-in™ is not meant to be a permanent structure, so it should not be left unattended for lengthy periods of time.
Q: Who do I contact if I need a replacement screen or parts?
A: Your Backyard-Drive-in™ has been designed to last, however at some point, your unit may become damaged and require repairs. Please refer to our Contact information and a representative will be happy to help you.
Q: Where does your product ship from?
A: We have distribution centres in Canada and the United States so you will not be paying duty or import taxes.
Q: How are your screens shipped?
A: Due to the weight and size of the screens, ground shipping is the standard method. We can ship expedited but costs can be high, please call for quote if you require this.
Q: Do you ship to APO / FPO addresses?
A: Unfortunately we are unable to ship to an APO or FPO addresses at this time.
Q: Do you ship outside of North America?
A: We certainly do, however, please call or email our office for quotes on shipping.
Q: Can your screen do rear projection?
A: Unfortunately due to the nature of our quick assembly frame, our screens are front projection only.
Q: What is the gain on your screen?
A: Our screens have a laboratory tested gain value of 0.9.
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